Refund Policy

No Refund Policy

All sales are final. By purchasing ProoIdea, you acknowledge and agree that no refunds will be provided under any circumstances.

Pre-Order Policy

Why No Refunds:

• Pre-order funds are immediately invested in product development
• Digital products are delivered in full upon launch
• Clear product description and features are provided before purchase
• September 2025 launch timeline is clearly communicated

Post-Launch Policy

No Refunds After Delivery

After ProoIdea launches in September 2025 and you receive access to the platform, no refunds will be provided under any circumstances.

What This Means:

• All purchases are final regardless of satisfaction
• Technical support is provided for platform issues
• No monetary refunds for any reason
• Product features are delivered as described

Launch Delay Scenarios

Minor Delays (1-3 months)

If ProoIdea launches between October-December 2025:

• No refunds available
• Pre-order remains valid for delayed launch
• Regular updates provided on progress

Significant Delays (3+ months)

If launch is delayed beyond December 2025:

• No refunds available
• Additional features may be provided as compensation
• Transparent communication about new timeline
• Pre-order remains valid until product delivery

Customer Support

How to Contact Support:

• Email us at support@prooidea.com
• Include your order confirmation number
• Describe your technical issue or question
• We respond within 24 hours

Payment Terms

Final Sale:

• Payment Processing: All payments are immediately processed
• No Chargebacks: Disputes should be resolved through support
• Digital Product: No physical goods to return
• Pre-Order: Payment secures your place for September 2025 launch

What You're Purchasing:

By completing your purchase, you are buying:

• Lifetime access to ProoIdea platform (September 2025)
• 1,200+ validated startup ideas
• AI-powered analysis and insights
• Weekly updates and new opportunities

Special Circumstances

Technical Issues

If you experience technical problems that prevent platform usage, we offer:

• Priority technical support
• Extended trial period beyond 30 days
• Full refund if issues cannot be resolved

Changes in Business Needs

We understand business needs evolve. If ProoIdea no longer fits your requirements after launch, contact us to discuss:

• Alternative use cases for the platform
• Partial refunds for unused features
• Account transfer to another team member

Non-Refundable Situations

Refunds may be denied in cases of:

• Violation of Terms of Service
• Fraudulent payment methods
• Attempts to abuse the refund policy
• Requests made more than 30 days after launch (except for technical issues)

International Customers

Our refund policy applies globally. International considerations:

• Refunds processed in USD
• Currency conversion rates may affect final amount
• Bank fees for international transfers may apply
• Processing times may be slightly longer

Contact Us

For refund requests or questions about this policy: